Isuzu Malaysia Sdn. Bhd. recently held a Customer Appreciation Night 2018, at Glasshouse in Seputeh Kuala Lumpur, to commemorate its commercial vehicles fleet customers mainly based in the Klang Valley area. The event served as a gesture of Isuzu Malaysia’s immense gratitude and appreciation for the staunch support shown by its fleet customers throughout the years.
The Customer Appreciation Night 2018 was attended by about 200 guests comprising mostly of Isuzu fleet customers, management and representatives from Isuzu Malaysia head office, authorised dealers and members of the media.
Highlight of the evening was the various Appreciation Awards given to selected Isuzu fleet customers from the 50 companies which were invited exclusively for the event. These companies have chosen Isuzu trucks as their No. 1 choice for commercial vehicles, in which 17 of those companies received special awards and acknowledgements from Isuzu Malaysia.
The evening kicked-off with a rousing Japanese Taiko drum performance, followed by welcoming remarks and a toasting led by Isuzu Malaysia Chief Executive Officer, Koji Nakamura.
Subsequently, Chief Operating Officer, Atsunori Murata, took the opportunity to convey the company’s gratitude to all guests for making the time to participate in the event despite their busy schedules. In his speech, he shared that the unwavering support and trust shown by business partners all these years have helped Isuzu to maintain the No. 1 spot for the most preferred commercial vehicle based on sales volume in all segments in Malaysia, for 4 consecutive years from 2014 until 2017.
Afterwards, Chief Operating Officer of Isuzu Malaysia’s After Sales Division, Ryo Kakogawa, shared the company’s dedication and commitment to consistently provide top-notch after sales services and support, to ensure commercial customers are able to run their businesses with complete peace-of-mind. Through Isuzu Service Centre (ISC) - Isuzu Malaysia’s flagship after-sales facility located in Shah Alam, customers will be offered an elevated level of comprehensive, professional and efficient vehicle care, aside from ensuring a quicker turn-around time for vehicle servicing.
Later in the evening, an awards presentation ceremony was held for various categories, including ‘Light-Duty Customer Appreciation’ Award, ‘Medium-Duty Customer Appreciation’ Award, ‘Heavy Duty Customer Appreciation’ Award and ‘CV Customer of The Year 2018’, in which a total of 27 awards were presented.
The evening also saw several exciting entertainments held, including an intricate Sand Art Animation Performance and a stand-up comedy routine by local comedian, Dr. Jason Leong.