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08 November 2024

Keep Truckers Engaged for the Long Haul With These Five Retention Strategies

In the demanding world of trucking, finding drivers isn’t the challenge — keeping them is. These dedicated workers need more than just a paycheck to feel engaged and valued.

Losing a team member disrupts operations and comes with significant expenses. Creating a supportive and rewarding environment can make all the difference in retaining skilled fleets.

1.    Build a Strong Company Culture
Drivers' experiences on the road are often solitary, but a strong company culture can make them feel like part of a supportive team. Create an environment where people feel respected and connected, and encourage open communication channels so they can share their feedback without fear of repercussions.

Go the extra mile and celebrate drivers’ milestones, achievements and loyalty through recognition programs, annual events or simple gestures like birthday messages. Companies that invest in building a community make their workers feel fulfilled, leading to lower turnover rates.

2.    Create Opportunities for Career Growth and Training
Many truck drivers are in it for the long haul, so offering development opportunities can be a powerful retention tool. Those who see a path for growth are more likely to stay. Consider offering:

  • Skills-based training programs: These programs provide training on defensive driving, fuel-efficient driving techniques, emerging safety protocols and new technologies relevant to the industry. They equip drivers with the tools to perform better.
  • Leadership development opportunities: Identify high-performing drivers with leadership potential and offer them mentorship training that progresses into supervisory roles.

An accessible career ladder keeps drivers invested in their jobs, making it easier to envision a future within the business. This builds a community feel and reduces voluntary turnover.

3.    Offer Competitive Pay and Transparent Benefits
Fair compensation is vital to retention, especially with the rising cost of living across Asia. Trucking enterprises should stay competitive by regularly benchmarking salaries and offering benefits that matter.

Paying for all hours worked — including loading and unloading time — builds trust and lessens dissatisfaction. Providing access to pay details through mobile apps or internal platforms also helps.

Pay benefits can go beyond paychecks, too. Health insurance, accident coverage and family support schemes make a position more appealing. Offering bonuses for completing long or challenging routes makes drivers feel recognized and rewarded, boosting morale and improving loyalty.

Your team's economic well-being directly impacts willingness to remain employed by your company. Drivers who struggle to make ends meet with their current pay may be more inclined to take more overtime, which can harm their health. If this becomes the norm, fatigue and burnout set in. This increases the risk of crashing, which would incur expenses and affect your operations. Offering competitive remuneration packages will retain the existing workforce, which is best for your bottom line.

4.    Implement Flexible Scheduling
Long hours and lengthy routes often keep drivers away from home for extended periods, diminishing their work-life balance. If left unregulated, this leads to fatigue and burnout, which negatively affects productivity and could increase the risk of accidents.

With one in three employees experiencing work-related burnout and mental health deterioration, you cannot afford to ignore the importance of these arrangements. Stand out by offering flexibility where possible:

  • Allow drivers to choose routes closer to their homes.
  • Provide predictable scheduling options.
  • Use scheduling software that factors in a driver’s preferred work hours.

This way, drivers feel they have a say in their work and are likely to stay engaged. However, make sure the whole team knows the eligibility criteria they need to satisfy for flex-time. You may also have to keep an eye on employees who might take advantage of this work arrangement to clock in more hours.

5.    Provide Health and Wellness Support
Health issues — mental and physical — are common among truck drivers. They endure long hours, limited access to nutritious food and sleep disruption, which explains why 69% of long-haul drivers are overweight.

Trucking entities can support driver wellness by:

  • Improving rest facilities: Invest in clean, comfortable rest areas at truck stops or corporate hubs. This includes offering amenities like showers, laundry facilities, sleeping areas and pet care services.
  • Promoting healthy habits: Encourage healthy eating by partnering with restaurants or convenience stores along popular routes to offer discounts on nutritious meals. Provide dietary support programs to help drivers make healthier food choices while on the road.
  • Supporting all-around health: Offer health checkups, subsidized gym memberships or mobile health services to boost physical health. Also, consider implementing a support program focused on mental well-being, complete with resources like a counseling hotline or workshops on managing stress and isolation.

Value Your Truckers
Although driver retention remains challenging for the trucking industry, employers prioritizing drivers’ well-being, career growth and engagement tend to see better results. Retaining these valuable workers lowers costly turnover and builds a more resilient and productive workforce for the future.

Author Bio: Oscar Collins is an auto writer with over five years of experience in the industry. He has bylines at Carwash, Global Trade Mag and InAutomotive. Follow him on X @TModded for frequent updates on his work.