PUSPAKOM Sdn Bhd (“PUSPAKOM”) is in the final phase of implementing a new vehicle inspection booking system that is more stable, accurate and customer-friendly. The new system includes automatic integration with the Road Transport Department’s mySIKAP portal, as well as a more structured and transparent refund process.
PUSPAKOM also announced that the Vehicle Inspection Booking Processing Fee will be adjusted from RM3.50 to RM5.00, effective Sunday, 4 January 2026.
According to PUSPAKOM, the fee adjustment is being implemented in line with preparations to launch the system, which will feature updated branding, interface, and functionality aimed at improving customer experience and booking efficiency.
PUSPAKOM explained that the existing processing fee has not been reviewed since the introduction of online inspection bookings in 2017, and the adjustment is intended to support a booking system that is more stable, transparent and customer-focused, in line with current automotive industry needs and user expectations.
The name and full details of the new booking system will be announced on Monday, 5 January 2026.
Members of the public requiring further information may contact the PUSPAKOM Customer Service Centre at 03-5101 7000, email This email address is being protected from spambots. You need JavaScript enabled to view it., or follow @puspakomofficial on Facebook, Instagram and TikTok.
